Banking Research & Consulting

Banking Research & Consulting | TABInsights

Tuesday, 5 November 2024

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Research Notes

Retail financial services players poised to reap tangible benefits from AI

Artificial intelligence (AI) is set to transform retail banking, impacting the customer journey from acquisition on through to retention.

Research Notes

Consumers want speed – A leading-edge user experience is key to onboarding success

The bank onboarding process should be fast, as the most fundamental attribute of an exceptional account opening experience is speed

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Retail financial services players poised to reap tangible benefits from AI

Consumers want speed – A leading-edge user experience is key to onboarding success