AI agents are not being rolled out as autonomous systems, but are deployed in tightly controlled environments. Across banks, payment networks, and digital platforms, agents are treated as operational assets with defined roles, constrained permissions, and embedded human oversight.
This session focuses on how organisations are moving from pilots to production, what is working, what is slowing progress, and how deployment is evolving across interconnected systems. It will also explore how collaboration between institutions, technology providers, and public sector actors is shaping how AI agents are deployed and scaled.
In this interactive session, we will examine:
- Where AI agents are already delivering value in production
- Where control, accountability and permission risks begin to break down
- What slows the move from pilot to operational deployment
- What banks need to change to embed agents into real workflows
- Why some AI initiatives scale while others stall or are stopped
Agenda (SGT)
- 4:00 - 4:10 PM: Introduction to “How AI agents are moving from pilots to production”
- 4:10 - 4:40PM: Panel discussion with Anouska Ladds and Johnson Poh
- 4:40 - 5:00 PM: Q&A
Panelists include: