Banking Research & Consulting

Tuesday, 5 November 2024

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Public Bank CEO Tay Ah Lek overtakes DBS CEO Piyush Gupta as the Asia Pacific’s highest-paid bank chief executive

Tay Ah Lek saw a 6.5% rise in total remuneration to $9.2 million in 2020 despite the pandemic, which was 250 times the average pay Public Bank’s employees received.

Research Notes

Chatbots must become

Banks are looking at "smarter" chatbots to deliver better customer experience, while also bringing down expenses and improving efficiency.

Research Notes

Banks embrace digital innovation but find it hard to make substantial changes to its conventional business model

In the quest to create financial ecosystems, banks believe they can stay relevant to a customer’s financial needs.

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Our archives on HDFC

Public Bank CEO Tay Ah Lek overtakes DBS CEO Piyush Gupta as the Asia Pacific’s highest-paid bank chief executive

Chatbots must become

Banks embrace digital innovation but find it hard to make substantial changes to its conventional business model